Privacy Policy

This Privacy Policy explains how Dr. Shimizu (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you visit or interact with our website at https://drshimizu.sg (“Website”).

By accessing or using our Website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Personal Data We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: such as your name, email address, telephone number, or any other information you voluntarily submit through our contact forms or other communications.
  • Technical Data: such as IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access this Website.
  • Usage Data: such as information about how you use our Website, pages viewed, and other browsing actions.

2. How We Collect Your Personal Data
We collect personal data directly from you when you:

  • Submit inquiries or contact forms;
  • Communicate with us via email, phone, or other means;
  • Interact with our Website through cookies and similar technologies.

3. How We Use Your Personal Data
We may use your personal data to:

  • Respond to your inquiries and provide customer support;
  • Improve our Website and user experience;
  • Monitor and analyse usage and trends to better understand how users interact with the Website;
  • Comply with any legal obligations.

We will only use your personal data for the purposes stated above unless we reasonably consider that we need to use it for another related purpose compatible with the original purpose.

4. Disclosure of Personal Data
We may disclose your personal data to:

  • Service providers who assist in operating our Website and services (such as IT service providers);
  • Professional advisors (such as legal, financial, or business consultants);
  • Authorities, if required by law or necessary to protect our rights.

We will ensure that any third parties receiving your personal data are obligated to protect it appropriately.

5. Protection of Your Personal Data
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

6. Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

7. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

  • Request access to your personal data;
  • Request correction of your personal data if it is inaccurate;
  • Withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us at the contact details provided below.

8. Cookies and Tracking Technologies
Our Website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us improve the functionality and performance of our Website. 

You can control and manage cookies through your browser settings.

9. Third-Party Sites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after any updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us via email at general@drshimizu.sg.